In Egypt, most customers prefer to ask and buy on WhatsApp. That makes WhatsApp more than a contact channel — it’s often the last step before a sale. Using WhatsApp Business for companies properly can do more for sales than any new ad.
A professional profile
Business name, a clear description, address, hours, website and email. Customers should understand who you are and what you do at a glance.
The catalog
Show your services or products with photos and prices or “price on request”, grouped into collections. Customers browse and choose, and you save time explaining the same things every time.
Ready quick replies
Prepare replies for common questions: prices, hours, address, how to order. Use them as a starting point and add a personal touch.
Greeting and away messages
A greeting that introduces the business and guides the customer, and an away message outside working hours saying when you’ll reply. Nobody likes writing and waiting with no response.
Labels for follow-up
Sort chats: new customer, quote sent, follow-up, active client. That way no interested customer is forgotten.
Connect it to ads
“Send WhatsApp message” ads on Facebook and Instagram take customers straight into a chat with you. With quick replies and organized follow-up, messages turn into sales.
Reply speed is everything
Decide who replies and when. Replying within minutes wins many customers who are lost when replies take hours.
Proveel sets up WhatsApp Business profiles, catalogs and quick replies for clients, and connects them to ads through our paid ads team — so every message has a chance to become a sale.
Proveel services that can help
Frequently asked questions
What’s the difference between WhatsApp and WhatsApp Business?
WhatsApp Business is free and has business tools: a business profile, catalog, quick replies, greeting and away messages, and labels.
Can an ad open a WhatsApp chat?
Yes — Facebook and Instagram message-objective ads can take customers directly into a WhatsApp chat.
Does the catalog need prices?
Not necessarily. For services priced per project, you can leave the price empty and note that offers are tailored.
Want a plan like this for your business?
Book a free consultation with the Proveel team — we’ll understand your business and tell you where to start. We work with businesses from Cairo to the Canal cities and across Egypt.
